We’re not satisfied until you are.
At Bonavi, we know what makes a good Pram and Pushchair.
If you have questions about certain functions of Bonavi or just need some advice, our team will be happy to explain everything you need to know before you make your final selection. And our service doesn’t stop there either. Even after you buy, Bonavi is still there to answer questions and or help you out with any issues you may have.
Should your Bonavi need a repair, we will deliver the necessary spare parts or if your Pram and Pushchair need major repairs then we’ll send you a rental Pram and Pushchair immediately and free of charge.
Whether you use an elevator, public transport or car, your Pram and Pushchair must fit your life perfectly. That’s exactly why we give you a FREE 30 days testing period to test it comfortably at home for its suitability for everyday use.
We want you to rely on Bonavi always. That’s why we give you a full third warranty year, which is beyond the legally required warranty period of two years.
We deliver your Bonavi to your home free of charge. If, contrary to expectations, you wish to send it back, we will organise the collection and also cover the shipping costs for this.
If you feel as though the Bonavi does not fit you and your everyday life during the test phase, we simply collect it from you. As soon as it arrives at our warehouse, we will refund the full purchase price.
We’re here when you need us.
Many Pram and Pushchairs often have a long delivery time. We don’t believe in that. We usually have a delivery time of 3-5 working days, so you don’t have to wait months for your Bonavi. Of course you can also order the Bonavi in advance and have it delivered later, we just kindly ask that you put it in the notes when ordering.
Repair & rental service.
Should something on your Bonavi break, we will offer you a quick and uncomplicated solution. Usually it’s just the case that you’ll need spare parts, however, if a repair should be necessary in our specialist workshop, we will pick it up from you free of charge and you will receive a rental Pram and Pushchair from us at the same time. After the repair and free cleaning of your Pram and Pushchair, you will receive your 2-in-1 Pram and Pushchair in it’s good-as-new condition.
We know it’s important that you try your future Pram and Pushchair before you buy it. You can check out our Bonavi 2-in-1 Pram and Pushchair set in one of our showrooms near you and test it out. At one of these showrooms you’ll also be able to get competent expert advice so that none of your questions remain unanswered.
Friends refer friends.
Sharing is always good! We’re delighted when you’re so satisfied with your Bonavi that you recommend it to a friend. As a small thank you, we’ll give you 50 £ for each recommendation you give and we’ll also give your friends an exclusive 75 £ discount.